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Apply for after-sale

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  • Describle the problem you meet *

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After-sale service available only for authorized  products or formal purchased from PUZU authorized dealers

Replacement condition

Please keep the products outlook and box well,only no-human damage can get the replacement.

All products sold by PUZU are backed by 2-years warranty,(accessories,gits and wire are not covered by warrranty)
You can replace the item with your local dealer if have,or if there is no dealer in your area,please directly contact PUZU offical factory,if you brought the products from internet store,please contact the store or offical PUZU directly.
Please contact PUZU online service before you send back the item,filling the form,and waiting our reply,usually we will reply your message within 24 hours.If no get our reply during the time,please mail to market@puzuaudio.com

Please don't tear the warranty card,keep the product series code clean the complete,make sure the original package box is complete,We will make depreciation compensation based on whether the appearance of the product is damaged

Copyright © PUZU AUDIO 2020


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